Billing & Administrative & Financial Contact for Patients
Billing Service Activity
Our duty consists in gathering all the data related to the elaboration of an invoice: days spent in hospital, fixed prices, room category, pharmaceutical specialities, prostheses or implants, medical fees, miscellaneous, patients' insurability, ...
Then we draw up the invoices that will be sent to the "mutuelle", insurance companies and patients.
Questions about the invoices you have received
You can contact the Administrative and Financial Contact for Patient (the 'CAFP') :
By phone
+32 2 434 46 40
From Monday to Friday, from 9AM to noon.
By e-mail
At our counters
On each hospital site, a person is present and welcomes patients who wish to receive explanations on their invoice(s).
- Delta Hospital (Auderghem): our counter is located on the ground floor, office number 1 next to the central admissions.
It is open from Monday to Friday from 8.15 to 12.15 and from 13.15 to 15.45.
- St-Anne St-Remi Clinic (Anderlecht): our counter is located behind the central reception on the left.
It is open from Monday to Friday from 9.00 to 12.00 and from 14.00 to 16.00.
- Braine-l'Alleud Hospital: a duty office is organised from Monday to Friday from 9.00 to 12.00 by the 'Patient Relations service'.
This office is located on the 4th floor: follow the indications when leaving the elevators in the main entrance hall of building A.
The various costs associated with hospitalisation
Standard hospitalisation
Choice of room and conditions of payments:
Please find below the various costs associated with hospitalisation in the different sites:
- Costs of hospitalisation on the site of Delta
- Costs of hospitalisation on the site of Braine-l’Alleud - Waterloo
- Costs of hospitalisation on the site of St-Anne St-Remi
One-day hospitalisation
Choice of room and conditions of payment:
Please find below the various costs associated with a one-day hospitalisation in the different sites:
- Costs of a one-day hospitalisation on the site of Delta
- Costs of a one-day hospitalisation on the site of Edith Cavell
- Costs of a one-day hospitalisation on the site of Braine-l'Alleud
- Costs of a one-day hospitalisation on the site of St-Anne St-Remi
- Costs of a one-day hospitalisation on the site of Basilique
Estimate Service
If you want to get an estimate of the cost of your intervention and your stay, please contact your medical doctor who will contact our Estimate Service.