Billing and Administrative and Financial Contact Patients

Contact the ‘Patient administrative and financial’ department (the CAFP):

By phone:
+32 2 434 46 40  
From Monday to Friday, from 9am to 12pm. 

By e-mail
@email     

At our counters
At each hospital site, a member of staff is on hand to welcome patients wishing to receive explanations about their bill(s).

• Delta Hospital: our counter is on the ground floor, office no. 1, next to central admissions. It is open from Monday to Friday, from 8.15am to 12.15pm and from 1.15pm to 3.45pm.

• St-Anne St-Remi Clinic: our counter is located on the ground floor in the corridor to the right of the central reception. It is open Monday to Friday from 9am to 12pm and from 2pm to 4pm.

• Braine-l'Alleud Hospital : our counter is located on the 4th floor: follow the signs as you exit the lifts in the main entrance hall of building A. It is open Monday to Friday from 9am to 12pm and from 1pm to 3:30pm.

Have you received an e-mail from Chirec regarding your bills ?

You can now choose to receive your invoices by email, in a quick, easy, and confidential way.

• This is an official, secure email from Chirec.
• It gives you the option to receive your medical bills electronically.
• The link provided is personal and secure.

You may also request to receive your invoices by email at facture@chirec.be.

You will find a QR code on your paper bill or a payment button on your digital bill. There is no need to copy payment details, as all the information is already pre-filled on a single payment page. All you have to do is confirm the payment via your banking app.

For more information, click here.

If you would like an estimate of the cost of your operation and your stay, please contact your doctor, who will get in touch with our Estimation Unit.